Friday, May 11, 2018

New Feature Enhancement! Individual Response Download

While drawing research conclusions, an expert researcher always looks into the details, beyond just the aggregate of responses collected. Almost every survey has some anomalies in responses and often, these anatomies lead us towards analyzing a trend that may have been previously ignored. This is where deep-diving into individual response data plays a critical role for a researcher as they draw insights from their surveys.
SurveyAnalytics now enables a researcher to evaluate each of the obtained responses with the “Individual Response Download” option. This feature facilitates downloading, editing or deleting of responses collected by each and every respondent. Details about the respondent’s source, IP address, timestamp, the time taken to complete the survey and other such information can be retrieved from the Response ID.
A ‘Response Viewer’ is a dashboard where real-time information from the respondents is reflected. This is where each and every response, individually, can be viewed, edited, downloaded or deleted. A researcher can also send emails to individuals, print each response and also gain access to individual Spotlight reports.
To view, edit, download or delete individual responses:
  • Login to the SurveyAnalytics account >> Surveys >> Manage Data >> Responses
login-surveys for individual response download
  • To view a specific response, click on the hyperlink associated with a specific Response ID (as highlighted in the image above). This will open a popup which contains the information of the individual response.
  • The default response appears in the Individual Report tab while the response can be edited from the Edit Response tab.
  • After making the changes from the Edit Response tab, click on the Update Changes option. But, it is important to edit the responses only when the respondents are aware of the changes and not otherwise and only one question can be edited at a time.
  • The tab for Spotlight Report will produce respondent’s answer options compared to the other available options.
popup-individual response
  • There are four export/download options available: PDF, Excel, Email, and Print.
PDF download
excel download

Thursday, May 10, 2018

As Seen at Nike, Surveys Can Trigger Huge Changes in The Workplace


Can a survey start a revolution? According to the women working for Nike, the answer is yes. Angry with the heavy bro-culture, largely ignored harassment experiences, and limited opportunities in management and executive positions, the women of Nike banded together to create a survey and collect data on its toxic work environment. The survey results were given to both Nike's board members and to outside media sources. The data presented prompted immediate internal investigations, changes to human resource procedures, and ultimately, a removal of over ten male executives. 

Although this was an informal survey, the impact is still sending ripples through the company. Why? Because these women perfectly executed the fundamentals of survey design and structure including:


  • Defining the main goal of the survey - The goal of women of Nike was to collect qualitative and quantitative data order to force the organization to institute change and improve the quality of work-life for women in the workplace.

  • Planning how to apply the survey data - Acting swiftly, the informal employee survey was shared across many employees and highlighted significant differences between male and female treatment in the workplace. The anonymous survey highlighted areas of human resource and management failures, as well as specific scenarios and experiences that validated overall workplace discontentment to be used by multiple media outlets. 

  • Foreseeing decisions to be made as a result of the survey data - Most survey reports have a conclusion page which includes recommendations or next steps. Although I have not seen the results, I am 100% sure the report included a list of demands and notification of who else has access to these results, which triggered the internal investigation and firings of the executives.
As the Nike story continues to unfold, it is important to remember the great power that surveys can offer in the workplace. Anecdotal experiences are validated through surveys. It uncovers answers and evokes important discussions that impact every employee. It also gives decision makers a baseline of objective and unbiased information to make critical business decisions that will impact their brand and organization from the inside out.