Thursday, July 31, 2014

Feature Spotlight: Respondent Feedback Loop

We are excited to announce one of our latest feature enhancements, the Respondent Feedback Loop. With this tool, you are able to send automated, customized follow-up emails based on criteria from survey responses. It is a great function that sends respondents a personalized email from the survey they completed based on any criteria that you want. Keep reading to learn more about the Respondent Feedback Loop as well as how to set it up. To see the rest of our enhancements made on July 25, 2014, click here.

Wednesday, July 30, 2014

Have you heard the news? TryMyUI Joins the Survey Analytics Family

As many of our loyal customers, friends and other followers may know, we were an early adopter and one of the first to develop an online survey software platform. Today, almost everyone has opted to "go digital" and we have seen drastic changes to today's business landscape. So many things are different than they once were when we started in a garage just outside of Seattle back in 2002. There have been many new, disruptive competitive products in the most recent years and many of our former competitors have been run out of business.

After spending years both serving and listening to many industries about what they need to be more efficient - Survey Analytics as an organization has taken the direction to continue adding value and innovative ways of collecting information. We are pleased to announce our recent purchase of the company, TryMyUI, to be an added value and the latest addition to the Survey Analytics product line.

Monday, July 28, 2014

The ABCs of Life Before Computers

With how caught up we all are in our technology, sometimes it's hard to believe that humanity managed itself just fine and dandy without computers. Believe it or not, once upon a time - (and some of you may very well remember) people organized, communicated and improved upon all aspects of their lives without using computers. School assignments could be completed without Wikipedia or Google and people used to hang out and look at each other, not sit around in a room together and pay attention to nothing but their smartphones.

So, what was life really like before computers? For one, many companies out there just like us wouldn't even exist without them. We understand that we are unqualified to specifically recreate how life really was before computers. But, just for fun, we have put together the ABCs of Life Before Computers. Below you will see 26 technical words beginning with each letter of the alphabet, and what those words meant back before the average person knew what a computer was or the mainstream adoption of technology into our lives. Feel free to leave other terms and suggestions to include in the comments and - enjoy!

Begin: The ABCs of Life Before Computers

  • Applications were something filled out for employment.
  • Backup was something you did in your car while leaving your house.
  • Cache was only known as the French word for cover.
  • Driver was a golf club, or a person driving a car.
  • Export was a form of international trade.
  • Files were something you found in a steel cabinet.
  • Graphics were only made by mathematicians and engineers.
  • Heartbleed meant you better get to the hospital.
  • IM was a grammatical error when someone forgot the apostrophe in I'm.
  • Java was found in your coffee mug.
  • Keyboards were better known as pianos.
  • Links were loops in a chain.
  • Macintosh was a delicious kind of apple.
  • Networking could only be done in person, by mail or phone.
  • Outbox was where your waiting to be mailed letters were stored.
  • Password was a secret code word to get into the treehouse.
  • Queue was a line of people that were waiting for something.
  • Ripping only happened to your clothes and fabrics.
  • Sessions were dedicated to therapy or counseling.
  • Terminals were where you caught the train or boarded a flight.
  • Utilities were things that you found useful.
  • Variables were symbols for numbers we didn't know yet.
  • Web was the place where spiders lived.
  • Yahoo was a rude, noisy or crazy person.
  • Xerox only copied in black and white.
  • Zip was something you did to keep your pants on.

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Saturday, July 26, 2014

Re-Define the Buzzword: Innovation

Innovation is simply defined on Wikipedia as finding a better way of doing something. But what's lacking from that definition is the fact that it must also be something original and new. A lot of companies nowadays claim that what they're doing is "innovative, groundbreaking, there is nothing else quite like it, and we are going to change the world". Much like this hilarious scene from the new TV show Silicon Valley.

The truth is that the market is oversaturated. And in this day and age it is becoming harder to be genuinely unique. So how do you stand out in a world full of so-called cutting-edge leaders? You need to stop saying what you think people want to hear and start thinking outside the box. Today we're talking about what it truly means to be innovative and offering some words to use instead.

Friday, July 25, 2014

Product Release: Survey Analytics Verison 5.1 Release

We have just released Version 5.1 of the Survey Analytics Platform on July 25, 2014. We wanted to tell you about a few exciting updates in the latest release as well as what we've fixed based on reported issues in our last release.

Top 5 Infographics of the Week: Overused Buzzwords

While some buzzwords actually have meaning and carry weight, most buzzwords are just fluffy language that people use to make themselves sound smart (when in reality they have no idea what they are saying). There has also been an explosion of business buzzwords in 2013, which some of these infographics go into greater detail on.

You also may have seen on our blog that we have been talking about specific business buzzwords that are vastly overused, incorrectly used, or we're just plain sick of hearing. Two weeks ago was on "Big Data", last week was on "Engagement" and look out tomorrow for the post about "Innovation". It only made sense that we coupled that with some infographics about business buzzwords to make the theme complete! Check it out.

Wednesday, July 23, 2014

Feature Spotlight: Interactive Question Types

Today's Feature Spotlight is showcasing our list of interactive question types. Interactive questions make your survey fun to take, resulting in more engaged audiences and lower drop-out rates. With our list of over 50 questions to choose from, you can always find the type of question you are looking for. Read on to see the list of interactive question types, how to set them up, and see a few examples of what they look like in the survey.

Saturday, July 19, 2014

Re-Define the Buzzword: Engagement

We all wish there was a way for us to get a more return without spending any more money. After all, that's just human nature! What does the word engagement really mean to your business? Engagement is not only something we experience before getting married, but it's something that every marketer and business as a whole would like to improve upon. Whether it is users, employees, customers, blog readers or on social media - engagement is another buzzword thrown out there and often used out of context. Engagement for businesses starts with someone being interested, evolves with them remaining attentive and the end goal of any engagement strategy is action. So if we were to relate this to our personal lives, engagement starts with being attracted to someone else, evolves with enjoyment and ends with love.

Friday, July 18, 2014

Top 5 Infographics of the Week: Information Overload

Every day on the internet we are constantly bombarded with new information. Some have deemed it the "information revolution", because so much data is being created with every passing second. Between social media updates, blog posts, news sources, and email, we are drowning in data. And not only is it increasing, but it is increasing at an exponential rate. With information flying, sometimes it is hard to tell what content is worthwhile and what is not. This week's top 5 infographics are about information overload, stating some staggering facts about how much data is created daily, and then offering some tips on how to overcome this information overload. 

Thursday, July 17, 2014

Feature Spotlight: Embed Media Into Your Surveys

In this Feature Spotlight we're demonstrating how to embed pictures and videos into your survey. It's so easy to set up, and it makes your surveys very interactive and fun to take. There are so many applications and benefits of adding multimedia to your surveys too. Use it for ad testing, content and design testing, feedback on logos and copy, and the list goes on. You can also upload videos straight to Media Bunker, which will allow you to play videos in a survey without an internet connection! Keep reading to learn more about the benefits of adding media to your survey as well as how to set it up.

Wednesday, July 16, 2014

4 Things You Probably Didn't Know About Insight Management

This past spring, we all celebrated and shouted out loud about the Internet and it's 25th birthday. The rapid advancements in technology and the Internet of Things have made information the fastest growing resource for businesses to utilize. Information is such a big deal in business that a new industry has even emerged to process and deliver it. Insights Management is a big opportunity today and moving forward. Continue reading to see 4 things about Insight Management that were brought to light during a NewMR presentation today by Steve Wills of the Insight Management Academy based out of the UK. The replay will be available soon on NewMR's Play Again replay page.

Saturday, July 12, 2014

Re-defining the Buzzword: Big Data

In 2013, "Big Data" was named as one of the most overused buzzwords of the year. So this month we're talking about business buzzwords that we're sick of hearing, and then offering some funny alternative defintions and substitute words to use instead. We hope you enjoy our cynical take on some of the most overused buzzwords, and maybe you'll learn a thing or two!

Friday, July 11, 2014

10 Reasons Why The Survey Analytics Team is a Bunch of Geeks

Happy Friday, everyone! It's always fun to look back at the past and get our hands on a new opportunity to write the next chapter of our story. Earlier this week, the awesome team over at SingleHop, a company that offers private enterprise clouds and also has an awesome blog told us that this Sunday, July 13th, is a day to celebrate all things geeky! That’s right, this Sunday is Geekness Day. And there is no better time to put your geeky qualities front and center as we head into the weekend. SingleHop has a very cool social media campaign running with the hashtag #SingleHopGeeks and we couldn’t help but take part. We aren't the only ones celebrating either - with the 2014 International Comic-Con just around the corner later this month in San Diego.

Before we get started with our 10 reasons why we are seriously geeks, if you want more information about SingleHop you can find out more about their private cloud hosting here. Besides being a part of the monthly Geekwire 200 list and working with some awesome clients in the gaming industry like Zynga and High5Games, there is a lot more that makes Survey Analytics tried and true geeks at heart. This is not the first time we have “geeked out” on the Survey Analytics Blog either. Just a few months ago, we hand picked 5 awesome infographics about geeks and our Customer Success Manager Greg Bender provided us with 5 of his favorite but “oh so wrong” sci-fi projections into the future. To celebrate the occasion, we wanted to expose 10 other reasons about why we are just a bunch of geeks and prove it with photos. One thing that we don't do enough as a mostly digital focused company is show our faces and share how unique we really are. At the end of the day, people like to work with people they know and people they like, right? So check us out, dig in and enjoy!

Top 5 Infographics of the Week: Storytelling

Did you know that after a presentaion, 5% of people will remember the statistics while 63% will remember the story? We are constantly being bombarded with information. Social media, whitepapers, blogs, webinars, apps, news - it is information overload. Storytelling is an effective way to cut through some of this clutter and rise to the top. Never underestimate the power of a good story; it has the ability to evoke a personal and emotional connection between the audience and a brand. And as more brands make the move towards content marketing, connecting with your audience through compelling stories is more important than ever. Check out these infographics on storytelling and maybe learn a thing or two!

Wednesday, July 9, 2014

Feature Spotlight: Consolidated Reporting

Today's feature spotlight is on consolidated reporting. This is one of the most appreciated features we have in our reporting capabilities. Many times when running ongoing surveys, we do things like week over week, month over month, quarter over quarter and so on. Have you ever wondered how you can merge the data from two of these identical surveys into one source for analyzing the trends? Continue reading for a step by step overview and walkthrough of how to consolidate data from two or more surveys into one report and export it in excel. We also have included a great video walkthrough from the Survey Analytics Customer Success Team as well!

Saturday, July 5, 2014

There's an App for That?! - Monthly Roundup

During the month of June, we were tweeting about some of our favorite apps for doing different things. Every week took on a new theme, some were Funny, but Really Useful, some were more business-friendly for Business On-the-Go, some were made for Personal Organization, and some were our very own Survey Analytics apps. Well today we're summing up all of our favorite apps into one monthly roundup in an infographic! Note that we are not affiliated with or endorsing any of the apps below except for our own "Survey Analytics" category. Enjoy!

Hiring a UX Designer in Austin, TX

You may not have known that 1) Survey Analytics has a small presence in the wonderful city of Austin, TX and 2) we are hiring a UX designer to work closely and report to our Product Manager Anup Surendran.

If you have a passion for technology, a drive for unlimited growth opportunity, understand our customers better and can be the voice of the customer working alongside our Customer Success Team, Marketing and Development staff, we have the right job for you.

For more details please our Job Posting for a UX Designer here

Friday, July 4, 2014

Product Release: Survey Analytics Version 5.0 Release

We are happy to announce the release of Version 5.0 in the Survey Analytics Platform. Here we are going to show some of the exciting updates, as well as what's new and improved with the latest release.

Survey Analytics Core Features and Enhancements:
  • Points and Rewards Integration through API
  • TURF Analysis Frequency Scoring has been added
  • How to setup Consolidated Reports in Survey Analytics
  • Associate Custom Variables with Participant ID using email list upload
  • Add customizable messages to Security Authentication Setting Option
SurveyPocket Maintenance:
  • Fixed Audio Capture Question Type
  • Fixed Picture Capture for Upload Photo Question Type
  • Fixed Multi-Language Settings
SurveySwipe Maintenance:
  • Fixed Multi-Language Settings
  • Fixed Recording Button for Video Capture
  • Fixed Push Notifications

Watch the YouTube video demonstration for Points and Rewards Integration through API by Chief Growth Officer John Johnson

Watch the YouTube video for TURF Analysis Frequency Score by VP of Client Services Esther LaVielle

Lastly, see the YouTube demonstration for How to Setup Consolidated Reports in Survey Analytics with Customer Success Manager Dan Fleetwood

We hope these improvements will be beneficial to you as you use the Survey Analytics Platform. We are happy to help and continuously improve the tools you need to be effective. As always, if you have any questions, please don't hesitate to reach out to get help or report any issues you may have.

Thursday, July 3, 2014

Top 5 Infographics of the Week: 4th of July Facts

In honor of Independence Day, we've found 5 great infographics with fun facts and little-known stats about the 4th of July. Did you know that July 4th is the biggest hot dog consumption day of the entire year? No doubt there will be no shortage of beer, hot dogs, and barbeques this year as Americans partake in this patriotic day. And don't forget to check out our video on 7 Surprising Facts About Independence Day. We hope you have a safe and happy 4th of July!

Wednesday, July 2, 2014

June 2014 Monthly Recap with Survey Analytics

Summer is here and in full fledge! Although we may be out taking our vacations and having some summer fun, it didn't stop the earth or our business from turning out another great month. This is the fourth edition of the Survey Analytics monthly recap, a segment we added to the blog back a few months back in March. Let's get right to it and cover some things that happened this month with Survey Analytics in the news, in terms of events, product updates, new partnerships and more!

Happening right here on this blog all of last month was the Business Blog Challenge which we just completed and updated to reflect 30 great links to the 30 great topics we wrote about on our very blog over the course of June! If you are involved in blogging or know who blogs for your company, we encourage you to take it too! Plus there is a $50 Amazon gift card waiting for you if you successfully complete it. This was inspired to give SMB business blogs an opportunity to become better at writing blog posts (and suck a little less). The results we achieved in terms of traffic, subscriptions and increased engagement are incredible. See where we stood at Day 15 and the overall progress at Day 30.

In the news we were featured in Survey Magazine's "Research a Company" segment where they were so kind to share some insight into our corporate culture and company history. The story ran both online in the Market Research Bulletin and in their print magazine in mid June. We started a fun segment on our YouTube channel with our friends at qSample called "We Love Surveys, Data and Stats" where we aim to share two fun infographic style videos per month about surveys we are running and some other trending topics. The two videos from this month are on how much money Americans spent to travel to the FIFA World Cup in Brazil (it's a big bummer we got knocked out yesterday) and a summary of our technology results from last month with one of our customers, mindsight. Speaking of news, we are also currently looking for a Public Relations Manager to work with the fun and vibrant team in the Cincinnati, OH office.

Some product release updates happened this month in our bi-weekly product release schedule as we released Survey Analytics version 4.8 on June 6th, 2014 and Survey Analytics version 4.9 on June 20th, 2014. Some of the latest enhancements in our software include an exciting weighting and balancing enhancement, discrete choice conjoint is now supported in SurveyPocket (our offline mobile field survey tool), we improved the way you can import flat files and made it easier for you to setup custom dashboard reporting.

We attended a great event called gSummit in San Francisco where we got to meet all kinds of great folks involved in user engagement, employee engagement and well (obviously) gamification! Listen below to a podcast that Clark Buckner of TechnologyAdvice was so kind to record while speaking to our VP of Sales and Business Development Gretchen Lohman. We also got along and hit it off so well that we formed a new and exciting partnership with TechnologyAdvice that we will be announcing more details on soon!

Some features we put the spotlight on this month are on how to do advanced piping as a follow up to piping 101 a few weeks prior. These posts include when to use piping and how to administrate it in our software with some great examples. Another feature we touched base and put the spotlight on is how to setup conjoint analysis in Survey Analytics as a follow up to our Beginner's Guide to Conjoint Analysis last month (+ a fun infographic) to visually learn about the methodology! We also had a great education hour session with some of the Survey Analytics Customer Success Team. Our VP of Client Services Esther LaVielle and Chief Growth Officer John Johnson showed our panel management software inside and out and answered some of the most frequently asked questions.

Thanks again for spending another month following us and encouraging us to do what we love to do the most, help you listen. If you can't get enough of us and want to keep reading about how much we have going on at Survey Analytics each month, check out some of our past recaps!

View Past Recaps

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Tuesday, July 1, 2014

Business Blog Challenge Progress Report: Final

Today marks the 1st of July, which means our Business Blog Challenge that ran for the duration of June is complete! At the halfway point, we posted a Progress Report on June 15th that you can check out here. Even at the halfway mark, we experienced phenomenal success. Now that we have finished the whole thing, we wanted to share an updated progress report with the full results from the month. Keep reading to see the stats and the updated infographic!

Here are the updated statistics:
  • 41% increase in overall blog traffic (via Google Analytics)
  • 340% increase in blog subscriptions (via Hubspot)
  • 27% increase in social shares (via ShareThis)
  • 18% increase in returning visitors (via Google Analytics)
  • 51% increase in links and referrals (via Hubspot)

It's pretty clear to see that our Business Blog Challenge performed very well as we experienced remarkable success. It wasn't hard either! We've done all the work and provided you with 30 topics to follow, just write one post per day and watch your blog traffic skyrocket. Click here for more details.